Have questions about our programs, services, or how we support your child’s mental health journey?
We’ve answered some of the most common questions below to help you better understand what to expect.
We exclusively treat adolescents ages 11 to 17, and up to 18 if they are still currently enrolled in high school and depending on payer.
PHP (Partial Hospitalization Program) is a higher level of care that meets 5 days a week, 5 hours a day (Monday through Friday, 9:30 AM to 3:00 PM). IOP (Intensive Outpatient Program) is a step down that meets 3 days a week, 3 hours a day. You can choose which three days work best for your schedule, and we offer a Morning IOP (9:30 AM to 12:20 PM) and an Evening IOP (3:30 PM to 6:20 PM).
No. Your teen will go home every afternoon. “Partial Hospitalization” is simply an insurance billing term. It is an intensive daytime program, not a residential or overnight facility.
Our programs are heavily group-based, and we do not offer traditional weekly individual therapy, though through the assigned primary therapist and ongoing safety planning, there is a frequent individual component to the program as well as individualized treatment planning and goals.
Our programs utilize a rotating curriculum based on Dialectical Behavior Therapy (DBT) and Cognitive Behavioral Therapy (CBT). A typical day includes three to five specialized groups led by a licensed clinician. Groups rotate through psychoeducation (understanding the brain and symptoms), coping skills building, and experiential processing (like art, music, or games to practice the skills).
Yes. We provide lunch for teens attending the 5-hour PHP program. We also provide snacks during break times for both our PHP and IOP programs.
We currently do not have a waitlist. Once you complete the initial Level of Care Assessment, your child is usually able to start the program within 1 to 3 business days.
The assessment is a 2-hour collaborative appointment. During the first hour, the clinician will meet 1-on-1 with your teen. In the second hour, the clinician will meet with the parents/caregivers (and then together with the teen) to provide a clinical recommendation for either PHP or IOP. You will also receive a facility tour during this time.
All of our PHP and IOP groups are 100% in-person. The only virtual programming we provide is a free virtual family and caregiver support group on Tuesdays.
We offer an Evening IOP track (3:30 PM – 6:20 PM) specifically designed so students do not miss too much school. If your teen requires the daytime PHP program, we actively collaborate with their school counselors. We can provide letters of medical necessity to help pause grades, reduce homework loads, or other creative solutions. Our Denver location also provides tutoring services to assist in sustaining academics.
We accept Colorado Medicaid and are in-network with major commercial insurances (no military plans such as Tri-Care or Tri-West). Before you come in for an assessment, our billing team will run a Verification of Benefits (VOB) and send you the exact daily rates and out-of-pocket costs depending on your specific plan. We also offer payment plans if needed.
Length of stay varies based on your teen’s clinical progress and clinical necessity, but on average, PHP lasts 4 to 5 weeks, and IOP lasts 6 to 8 weeks. Our programs are completely voluntary and at-will, meaning you only pay for the sessions attended, and your teen can step down or safely stop the program at any time.
Yes. We host a free, virtual Family Support Group every Tuesday night from 5:30 PM to 6:30 PM. It is a space for parents and caregivers to find community, learn resources, and get support from a licensed clinician while their teen is navigating mental health struggles.
We specialize in primary mental health issues such as severe depression, anxiety, self-harm, suicidality, emotional dysregulation, and more. We do accept teens with an autism diagnosis, though we’ll evaluate to ensure they’re able to participate and receive therapeutic value. We do not provide 1-on-1 aid, and they will need to be able to manage their personal needs independently. For teens with diagnoses such as OCD or Substance Use Disorder, while we do not provide specialized Exposure and Response Prevention (ERP) therapy or substance-specific programming, we can be a crucial first step to stabilize acute self-harm or impulse control issues before they return to specialized care.
Which is to give each adolescent who passes through our doors the tools to cope, the confidence to face life’s challenges and not only persevere, but grow the wings to fly.
